101 Best Maryland Customer Service Companies and Startups

May 21, 2023
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This article showcases our top picks for the best Maryland based Customer Service companies. These startups and companies are taking a variety of approaches to innovating the Customer Service industry, but are all exceptional companies well worth a follow.

We tried to pick companies across the size spectrum from cutting edge startups to established brands.

We selected these startups and companies for exceptional performance in one of these categories:

  • Innovation
    • Innovative ideas
    • Innovative route to market
    • Innovative product
  • Growth
    • Exceptional growth
    • Exceptional growth strategy
  • Management
  • Societal impact

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Top Maryland Customer Service Startups

Data sourced from Crunchbase and SemRush.

3CLogic

3CLogic

Crunchbase Website Twitter Facebook Linkedin

3CLogic is a cloud contact center platform that provides cloud-based multichannel communications for service desks and sales organizations.

Helen Delich Bentley Port of Baltimore

Helen Delich Bentley Port of Baltimore

Crunchbase Website Twitter Facebook Linkedin

Helen Delich Bentley provides port services.

Helen Delich Bentley Port of Baltimore

Idox Solutions

Crunchbase Website Twitter Facebook Linkedin

iDoxSolutions provides enterprise content management and enterprise records management solutions.

Helen Delich Bentley Port of Baltimore

Bond Distributing

Crunchbase Website Twitter Facebook Linkedin

Bond Distributing is a beer and beverage distributor.

Helen Delich Bentley Port of Baltimore

Ecrion Software

Crunchbase Website Twitter Facebook Linkedin

Ecrion Software is a platform for document automation, customer communication management and customer experience Automation.

Helen Delich Bentley Port of Baltimore

The Crowley Company

Crunchbase Website Twitter Facebook Linkedin

The Crowley Company has developed scanners, distributed scanning systems, and digital imaging services.

Helen Delich Bentley Port of Baltimore

MIND C.T.I.

Crunchbase Website Twitter Facebook Linkedin

MIND is a leading provider of convergent real-time end-to-end billing and customer care product based solutions as well as call accounting

Helen Delich Bentley Port of Baltimore

Apartment Services

Crunchbase Website Twitter Facebook Linkedin

Apartment Services is providing their residents with homes and services.

Helen Delich Bentley Port of Baltimore

CenterPoint

Crunchbase Website Twitter Facebook Linkedin

CENTERPOINT is a cybersecurity firm, located in Maryland.

Helen Delich Bentley Port of Baltimore

JPG Plumbing & Mechanical Services

Crunchbase Website Twitter Facebook Linkedin

JPG Plumbing & Mechanical Services offers plumbing and HAVC services for commercial sectors.

Helen Delich Bentley Port of Baltimore

Inacom Information Systems

Crunchbase Website Twitter Facebook Linkedin

Inacom Information Systems has Provided Delmarva with Information and Communication Solutions since 1982.

Helen Delich Bentley Port of Baltimore

Premier Kites & Designs

Crunchbase Website Twitter Facebook Linkedin

Premier Kites & Designs is an online retailer and manufacturer of the kite, garden art, and home and garden decor.

Helen Delich Bentley Port of Baltimore

Orion Consortium

Crunchbase Website Twitter Facebook Linkedin

Orion Consortium is the software company, that provides quality consulting in information technology at a competitive price.

Helen Delich Bentley Port of Baltimore

Vivanda

Crunchbase Website Twitter Facebook Linkedin

Empowers its customers to deliver frictionless, contextual and personalized experiences to consumers

Helen Delich Bentley Port of Baltimore

S. Freedman & Sons

Crunchbase Website Twitter Facebook Linkedin

S. Freedman & Sons distributes cleaning chemicals, floor machines & accessories, dispensers, janitorial supplies and eco-friendly products.

Helen Delich Bentley Port of Baltimore

GAC Services

Crunchbase Website Twitter Facebook Linkedin

GAC Services is a heating, cooling and electrical contractor, that provide comprehensive residential and commercial services.

Helen Delich Bentley Port of Baltimore

Weimer Bearing & Transmission

Crunchbase Website Twitter Facebook Linkedin

Weimer Bearing is the family-owned producer of industrial goods, serving all of your mechanical, electrical, pneumatic, & hydraulic needs.

Helen Delich Bentley Port of Baltimore

Priority 1 Automotive Group

Crunchbase Website Twitter Facebook Linkedin

Priority 1 Automotive Group is a family owned and operated group of dealerships.

Helen Delich Bentley Port of Baltimore

Profit Programming

Crunchbase Website Twitter Facebook Linkedin

Profit Programming has been helping companies like maximize their IT investments to reduce costs and improve service to their customers.

Helen Delich Bentley Port of Baltimore

ZIPS Franchising

Crunchbase Website Twitter Facebook Linkedin

ZIPS Franchising is a provider of laundry, dry cleaning and home delivery services.

Helen Delich Bentley Port of Baltimore

S.B. Cox Ready Mix

Crunchbase Website Twitter Facebook Linkedin

S.B. Cox Ready Mix provides quality concrete products and services.

Helen Delich Bentley Port of Baltimore

NexGen Flight Solutions

Crunchbase Website Twitter Facebook Linkedin

NexGen Flight Solutions is an aviation company that offers private jet sales, management, and charter services.

Helen Delich Bentley Port of Baltimore

Holabird Sports

Crunchbase Website Twitter Facebook Linkedin

Holabird Sports is a three generation strong family-owned and operated business.

Helen Delich Bentley Port of Baltimore

Modern Comfort Systems

Crunchbase Website Twitter Facebook Linkedin

Modern Comfort Systems is a heating and air conditioning company that offers HVAC repair services.

Helen Delich Bentley Port of Baltimore

Eyre

Crunchbase Website Twitter Facebook Linkedin

Eyre is a transportation company that offers convention services, airport transfers, shuttle services, and group motorcoach charters.

Helen Delich Bentley Port of Baltimore

Zimmerman Marine

Crunchbase Website Twitter Facebook Linkedin

Zimmerman Marine provides boat maintenance, modification, and repair services.

Helen Delich Bentley Port of Baltimore

SMB Solutions

Crunchbase Website Twitter Facebook Linkedin

SMB Solutions provides integrated voice and data solutions for businesses.

Helen Delich Bentley Port of Baltimore

Melwood Horticultural Training Center

Crunchbase Website Twitter Facebook Linkedin

A dynamic nonprofit providing jobs and opportunities for people with disabilities for over 50 years.

Helen Delich Bentley Port of Baltimore

Food Authority

Crunchbase Website Twitter Facebook Linkedin

Food Authority provides purchasing, customer service, and last mile distribution to their customers.

Helen Delich Bentley Port of Baltimore

Kenwood Auto Body

Crunchbase Website Twitter Facebook Linkedin

Kenwood Auto Body is an auto body shop that offers collision repair services.

Helen Delich Bentley Port of Baltimore

Pax Neuroscience

Crunchbase Website Twitter Facebook Linkedin

Pax Neuroscience is a life sciences company focused on the global development and commercialization of protein biomarker.

Helen Delich Bentley Port of Baltimore

McFarland & Associates

Crunchbase Website Twitter Facebook Linkedin

McFarland & Associates, is a management and professional services firm, that provides support to federal, state, and universities.

Helen Delich Bentley Port of Baltimore

B&R Associates

Crunchbase Website Twitter Facebook Linkedin

B&R Associates provides collision repair equipment to the automotive service facility.

Helen Delich Bentley Port of Baltimore

Don White’s Chrysler Jeep Dodge RAM

Crunchbase Website Twitter Facebook Linkedin

Don White’s Timonium Chrysler Dodge Jeep RAM offers auto services and products and specializes in Chrysler, Jeep, RAM, and Dodge vehicles.

Helen Delich Bentley Port of Baltimore

Anderson Automotive

Crunchbase Website Twitter Facebook Linkedin

Anderson Automotive is a car dealership and service center.

Helen Delich Bentley Port of Baltimore

Antietam Call Center

Crunchbase Website Twitter Facebook Linkedin

Answering Service – Virtual Receptionist

Helen Delich Bentley Port of Baltimore

EyeBlack

Crunchbase Website Twitter Facebook Linkedin

Eyeblack is a retailer of athletic custom eyeblack, stock designs, battle paint, and glitter eyeblack.

Helen Delich Bentley Port of Baltimore

SPS Consulting

Crunchbase Website Twitter Facebook Linkedin

SPS Consulting provides financial support services, IT solutions, program management, and professional services

Helen Delich Bentley Port of Baltimore

FD NeuroTechnologies

Crunchbase Website Twitter Facebook Linkedin

FD NeuroTechnologies is a biotechnology firm specializing in general histology, immunohistostaining, and neurodegeneration detection.

Helen Delich Bentley Port of Baltimore

Bayside

Crunchbase Website Twitter Facebook Linkedin

Bayside offers vehicle servicing and repair facilities such as vehicle oil changes, tire checks, routine vehicle check-ups, and car washes.

Helen Delich Bentley Port of Baltimore

Miller Refrigeration

Crunchbase Website Twitter Facebook Linkedin

Miller Refrigeration provides commercial refrigeration service, maintenance, and installation.

Helen Delich Bentley Port of Baltimore

Maxtech Data House

Crunchbase Website Twitter Facebook Linkedin

Maxtech Data House is a business process outsourcing company.

Helen Delich Bentley Port of Baltimore

MarketPro Homebuyers

Crunchbase Website Twitter Facebook Linkedin

MarketPro Homebuyers is a real estate investment company that provides solutions to local sellers.

Helen Delich Bentley Port of Baltimore

Rent-A-Wreck

Crunchbase Website Twitter Facebook Linkedin

Rent-A-Wreck provides cars, trucks, and van rental services.

Helen Delich Bentley Port of Baltimore

CIAN Diagnostics

Crunchbase Website Twitter Facebook Linkedin

CIAN Diagnostics is customer service and diagnostic testing laboratory.

Helen Delich Bentley Port of Baltimore

DMR Associates

Crunchbase Website Twitter Facebook Linkedin

DMR Associates is a seller of heating, ventilating, and air conditioning equipment.

Helen Delich Bentley Port of Baltimore

Consilience

Crunchbase Website Twitter Facebook Linkedin

Consilience provides marketing, product development, and customer service.

Helen Delich Bentley Port of Baltimore

Ward Boland Associates

Crunchbase Website Twitter Facebook Linkedin

Ward Boland Associates offers thermal management, air movement, and monitoring control services.

Helen Delich Bentley Port of Baltimore

Ourisman Automotive

Crunchbase Website Twitter Facebook Linkedin

Ourisman Automotive is a car dealership and service center.

Helen Delich Bentley Port of Baltimore

HRS

Crunchbase Website Twitter Facebook Linkedin

HRS offers coding integrity, revenue cycle, workflow process improvement, auditing, HIM consulting, customer care, and outsourcing services.

Helen Delich Bentley Port of Baltimore

Community Assistance Network

Crunchbase Website Twitter Facebook Linkedin

Community Assistance Network company is a non-profit organization that is a community action agency that responds to local needs.

Helen Delich Bentley Port of Baltimore

Curated Capital

Crunchbase Website Twitter Facebook Linkedin

Curated Capital focuses on providing and building customized capital applications.

Helen Delich Bentley Port of Baltimore

AP

Crunchbase Website Twitter Facebook Linkedin

AP Corp is a vehicle wrap and commercial graphics company.

Helen Delich Bentley Port of Baltimore

Government Liquidation

Crunchbase Website Twitter Facebook Linkedin

Government Liquidation is a Liquidity Services marketplace.

Helen Delich Bentley Port of Baltimore

Absoulute Transport

Crunchbase Website Twitter Facebook Linkedin

Absoulute Transport provides computerized dispatch services for businesses.

Helen Delich Bentley Port of Baltimore

Playground Equipment USA

Crunchbase Website Twitter Facebook Linkedin

Playground Equipment USA supplies and installs shades, borders, amenities, sports, and playground equipment and offers customer services.

Helen Delich Bentley Port of Baltimore

Vasco Property Services

Crunchbase Website Twitter Facebook Linkedin

Vasco Property Services is a residential and commercial construction company.

Helen Delich Bentley Port of Baltimore

Ridge Equipment Company

Crunchbase Website Twitter Facebook Linkedin

Ridge Equipment Company is a provider of engineering and contracting services for the wireless industry.

Helen Delich Bentley Port of Baltimore

Zayup

Crunchbase Website Twitter Facebook Linkedin

Zayup provides telephone and virtual assistant answering services.

Helen Delich Bentley Port of Baltimore

Service Glass Industries

Crunchbase Website Twitter Facebook Linkedin

Service Glass Industries provides in-house fabrication, testing, and drafting services.

Helen Delich Bentley Port of Baltimore

Strosniders Hardware

Crunchbase Website Twitter Facebook Linkedin

Strosniders Hardware is an online store for hardware, housewares, gardening, paint, plumbing, grilling, and consumer goods.

Helen Delich Bentley Port of Baltimore

Lunchskins

Crunchbase Website Twitter Facebook Linkedin

LunchSkins provides the original dishwasher-safe reusable food storage bag.

Helen Delich Bentley Port of Baltimore

SafeRide

Crunchbase Website Twitter Facebook Linkedin

SafeRide provides medical transportation services designed for mobility for medical appointments.

Helen Delich Bentley Port of Baltimore

East West Lincoln

Crunchbase Website Twitter Facebook Linkedin

East West Lincoln provides new or pre-owned vehicles, spare parts, and services.

Helen Delich Bentley Port of Baltimore

MAD Soaps

Crunchbase Website Twitter Facebook Linkedin

MAD Soaps is a yacht management, power washing, and auto detailing company.

Helen Delich Bentley Port of Baltimore

Capacity Building Solutions

Crunchbase Website Twitter Facebook Linkedin

Capacity Building Solutions delivers a variety of consulting services with solutions tailored to meet the needs of the individual client.

Helen Delich Bentley Port of Baltimore

Vac Pac

Crunchbase Website Twitter Facebook Linkedin

Vac Pac is a manufacturing and packaging company for Flexographic Printing.

Helen Delich Bentley Port of Baltimore

Clean Air Heating & Air Conditioning

Crunchbase Website Twitter Facebook Linkedin

Clean Air Heating & Air Conditioning provides air conditioning repair and installation services.

Helen Delich Bentley Port of Baltimore

M·A·C Cosmetics

Crunchbase Website Twitter Facebook Linkedin

M·A·C Cosmetics is an online shop for womens cosmetics products.

Helen Delich Bentley Port of Baltimore

Virusys

Crunchbase Website Twitter Facebook Linkedin

Virusys is a source for virology related products and services.

Helen Delich Bentley Port of Baltimore

Eastern Food Services

Crunchbase Website Twitter Facebook Linkedin

Eastern Food Services provides fresh and frozen foods, paper products, and everyday staples.

Helen Delich Bentley Port of Baltimore

Gaines and Company

Crunchbase Website Twitter Facebook Linkedin

Gaines and Company is Specializing in underground utilities, grading, excavating, erosion controls and road work.

Helen Delich Bentley Port of Baltimore

Beckley’s RVs

Crunchbase Website Twitter Facebook Linkedin

Beckley’s RVs is a recreational vehicle dealership and service center.

Helen Delich Bentley Port of Baltimore

BalanceTRAK

Crunchbase Website Twitter Facebook Linkedin

BalanceTRAK is a company that offers an applicant tracking system for companies.

Helen Delich Bentley Port of Baltimore

Walter G. Coale

Crunchbase Website Twitter Facebook Linkedin

Walter G. Coale offer new tractors, used tractors, mowers, grain binders, and manure spreaders.

Helen Delich Bentley Port of Baltimore

Hollenshade’s Auto Service

Crunchbase Website Twitter Facebook Linkedin

Hollenshade’s Auto Service is an automotive repair shop that provides vehicle maintenance services.

Helen Delich Bentley Port of Baltimore

Jba Chevrolet

Crunchbase Website Twitter Facebook Linkedin

Jba Chevrolet is a Chevrolet dealer that offers new and used cars, services and parts.

Helen Delich Bentley Port of Baltimore

Soft-Con Enterprises

Crunchbase Website Twitter Facebook Linkedin

Soft-Con Enterprises is an information technology firm that offers consulting and business solutions.

Helen Delich Bentley Port of Baltimore

Maryland Heating & Air

Crunchbase Website Twitter Facebook Linkedin

Maryland Heating & Air is a heating and cooling company that offers air conditioning and heating maintenance and installation services.

Helen Delich Bentley Port of Baltimore

Robeka

Crunchbase Website Twitter Facebook Linkedin

Robeka provides world class, business driven Internet services with a unique combination of business strategy, creative marketing.

Helen Delich Bentley Port of Baltimore

RRR Automotive

Crunchbase Website Twitter Facebook Linkedin

RRR Automotive is an automotive dealership and service center offering new and used vehicles.

Helen Delich Bentley Port of Baltimore

Forman, Inc.

Crunchbase Website Twitter Facebook Linkedin

Forman is a food service disposables and sanitary maintenance products.

Helen Delich Bentley Port of Baltimore

Euro Motorcars Germantown

Crunchbase Website Twitter Facebook Linkedin

Euro Motorcars Germantown is a pre-owned car dealership and service center.

Helen Delich Bentley Port of Baltimore

DTS Worldwide Transportation

Crunchbase Website Twitter Facebook Linkedin

DTS Worldwide Transportation LLC is providing world wide transportation services to the clients.

Helen Delich Bentley Port of Baltimore

Commercial Cleaning

Crunchbase Website Twitter Facebook Linkedin

Commercial Cleaning is a janitorial company that provides office cleaning and post construction cleaning services.

Helen Delich Bentley Port of Baltimore

Site Support Services

Crunchbase Website Twitter Facebook Linkedin

Site Support Services offers HVAC, power management, and cooling services for data centers.

Helen Delich Bentley Port of Baltimore

Maryland Nautical Sales

Crunchbase Website Twitter Facebook Linkedin

Maryland Nautical Sales is a seller of nautical charts, books, and navigational resources.

Helen Delich Bentley Port of Baltimore

Condon’s Auto Parts

Crunchbase Website Twitter Facebook Linkedin

Condon’s Auto Parts is a supplier of auto parts.

Helen Delich Bentley Port of Baltimore

Ardmore Enterprises

Crunchbase Website Twitter Facebook Linkedin

Ardmore Enterprises is a non profit company that empowers people with intellectual and other developmental disabilities.

Helen Delich Bentley Port of Baltimore

Masonry Solutions International

Crunchbase Website Twitter Facebook Linkedin

Masonry Solutions International offers adaptive reuse and crack repair services.

Helen Delich Bentley Port of Baltimore

Koons Annapolis Toyota

Crunchbase Website Twitter Facebook Linkedin

Koons Annapolis Toyota is an automotive dealership and service center.

Helen Delich Bentley Port of Baltimore

McKendree Moving & Storage

Crunchbase Website Twitter Facebook Linkedin

McKendree Moving & Storage provides residential and commercial moving services.

Helen Delich Bentley Port of Baltimore

Affordable Business Systems

Crunchbase Website Twitter Facebook Linkedin

Affordable Business Systems sells and services color and monochrome copiers, printers, MFPs, scanners, and fax machines.

Helen Delich Bentley Port of Baltimore

Glotfelty Enterprises

Crunchbase Website Twitter Facebook Linkedin

Glotfelty Enterprises sells tires and provides auto repair services.

Helen Delich Bentley Port of Baltimore

Deer Park Ironworks

Crunchbase Website Twitter Facebook Linkedin

Deer Park Ironworks designs and manufactures decorative steel products for the home, garden, and patio.

Helen Delich Bentley Port of Baltimore

TurnKey Title

Crunchbase Website Twitter Facebook Linkedin

TurnKey Title is a title company.

Helen Delich Bentley Port of Baltimore

Metro Bobcat

Crunchbase Website Twitter Facebook Linkedin

Metro Bobcat provides commercial and industrial vehicle equipment and parts services nationwide.

Helen Delich Bentley Port of Baltimore

Ramar Moving Systems

Crunchbase Website Twitter Facebook Linkedin

Ramar Moving Systems provides residential and commercial moving services.

Helen Delich Bentley Port of Baltimore

Hanagan’s

Crunchbase Website Twitter Facebook Linkedin

Hanagan’s is an automotive company that offers auto repair and tire services.

Helen Delich Bentley Port of Baltimore

Dojindo Molecular Technologies

Crunchbase Website Twitter Facebook Linkedin

Dojindo Molecular Technologies is providing Japanese quality customer support and innovative products located in Rockville.

Helen Delich Bentley Port of Baltimore

The Baltimore Internet Exchange

Crunchbase Website Twitter Facebook Linkedin

Baltimore is an internet connection provider.

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