101 Best North Carolina Customer Service Companies and Startups

February 6, 2023
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This article showcases our top picks for the best North Carolina based Customer Service companies. These startups and companies are taking a variety of approaches to innovating the Customer Service industry, but are all exceptional companies well worth a follow.

We tried to pick companies across the size spectrum from cutting edge startups to established brands.

We selected these startups and companies for exceptional performance in one of these categories:

  • Innovation
    • Innovative ideas
    • Innovative route to market
    • Innovative product
  • Growth
    • Exceptional growth
    • Exceptional growth strategy
  • Management
  • Societal impact

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Top North Carolina Customer Service Startups

Data sourced from Crunchbase and SemRush.

Albemarle

Albemarle

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At Albemarle, our nearly 4,000 employees put their ideas and innovations to work every day for communities and customers around the globe

CAPTRUST

CAPTRUST

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CAPTRUST Financial Advisors offers wealth management and retirement plan consulting services to individuals.

CAPTRUST

ArenaCX

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ArenaCX is an outsourcing management platform helping businesses improve customer support.

CAPTRUST

Tantalus Systems

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Tantalus Systems provides smart grid solutions for advanced metering, demand response, and conservation for electric and water utilities.

CAPTRUST

Epifany

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Epifany is an enterprise business intelligence solution designed to help brands collect the highest caliber of customer data and feedback.

CAPTRUST

Boostopia

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Boostopia helps companies understand and improve their support departments.

CAPTRUST

PlumPrint

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PlumPrint takes the overwhelming piles of paper-plate flower pots

CAPTRUST

Vontier

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Vontier is a global company focused on transportation and mobility.

CAPTRUST

InfoCenter

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InfoCenter delivers Cloud Enterprise Applications fully customized, integrated and globally supported via the ServiceNow Platform.

CAPTRUST

Shinyu Technologies

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Shinyu Technologies is a pet care platform that connects pet owners with trusted pet walkers.

CAPTRUST

NearU

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NearU is a family of home services companies led by some of the most prominent veterans and visionaries in industry.

CAPTRUST

1-800-PACK-RAT

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1-800-PACK-RAT provides portable storage containers for local and long-distance moving.

CAPTRUST

N2 Publishing

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N2 Publishing produces several publications that pertain to communities in the United States.

CAPTRUST

NeoNova Network Services

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NeoNova is a company that empowers hundreds of small business, telcos and ISP customers with 21st century cloud-based technologies.

CAPTRUST

Sonic Automotive

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Sonic Automotive, as a Fortune 500 company and member of the Russell 2000 Index, is among the largest automotive retailers in the United

CAPTRUST

T-Metrics

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T-Metrics delivers the next generation of IP-based call center products into the market.

CAPTRUST

North Carolina Department of Agriculture & Consumer Services

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Provide services that promote and improve agriculture, agribusiness and forests; protect consumers and businesses; and conserve farmland.

CAPTRUST

Polymershapes

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Polymershapes is a distributor of plastic sheet, rod, tube, film, and associated products.

CAPTRUST

Go Store It

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Go Store It provides a variety of self-storage units that are specific to its clients’ requirements.

CAPTRUST

Meineke Car Care Center

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Meineke Car Care Center is an auto shop that offers oil changes, repairs, and complete car care services.

CAPTRUST

Spartan Direct

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Spartan Direct Inc is a privately-owned marketing/sales firm that specializes in customer acquisition & management training.

CAPTRUST

CCG IQ

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CCG IQ provides insurance carriers with a unique, refreshing customer experience.

CAPTRUST

Winkler Knives

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Winkler Knives manufactures edged tools.

CAPTRUST

Autobell Car Wash

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Autobell car wash is a car washing company.

CAPTRUST

ElectriCities of North Carolina

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ElectriCities of North Carolina is a not-for-profit management services organization for public power communities.

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Accuserve

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Accuserve specializes in the biomedical laboratory industry with on-site calibration and repair services for test and measurement equipment.

CAPTRUST

International Business Concepts

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International Business Concepts is a competitive force in the retail sales and marketing industry that represents world-renowned brands!

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CustomerHD

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CustomerHD is an outsourced customer support service company.

CAPTRUST

National Wiper Alliance

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National Wiper Alliance is a custom converting manufacturing company that makes non-woven wipes for customers worldwide.

CAPTRUST

Pattons Medical

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Pattons Medical manufactures air and vacuum systems for healthcare.

CAPTRUST

Rudderr

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Rudderr provides full account management for Amazon.

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Blue Cross Blue Shield of North Carolina

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Blue Cross NC is a provider of health insurance.

CAPTRUST

Dennis Carpenter Ford Restorations

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Dennis Carpenter Ford Restorations is a manufacturer and seller of ford parts.

CAPTRUST

North State Acceptance

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North State Acceptance is the provider of sub prime auto finance and ancillary insurance products primarily to borrowers in North Carolina.

CAPTRUST

Window Gang

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Window Gang provide service Gutter Cleaning, Pressure Washing, House/Building Washing & Sanitizing, Deck Washing & Seal, Cleaning & more.

CAPTRUST

Absorb Health

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Absorb Health provides alternative and holistic health services.

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The Thread Exchange

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The Thread Exchange is an online seller of thread and needles.

CAPTRUST

BoomersHub

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BoomersHub is a senior living and homecare referral service. We aspire to be the one-stop solution for senior movers looking for information

CAPTRUST

Holistic Habitat

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Holistic Habitat is an online home decor and lifestyle shop to offering the finely crafted goods that we source both globally and locally.

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ScheduleFly

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ScheduleFly is a provider of scheduling products and services for the restaurant industry.

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suitecx

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Software tools designed to enable marketing & sales professionals to visualize impact, cost & ROI of the customer experience

CAPTRUST

Foss Recycling

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Foss Recycling operates as a scrap metal recycling company with metal processing centers.

CAPTRUST

SOLID

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SOLID offers self-performing surface care companies in the facilities industry.

CAPTRUST

The Nutra Company

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The Nutra Company provides organic food products and nutritional supplements.

CAPTRUST

Traveling Mailbox

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Traveling Mailbox offers complete online mail management solutions such as mail forwarding and online mail scanning services.

CAPTRUST

Newgen Remediation Specialists

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Newgen Remediation Specialists provides water damage and mold remediation to commercial and residential properties.

CAPTRUST

ScreenConnect

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Self-Hosted Remote Support Software

CAPTRUST

Field controls

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Field Controls is a supplier of draft controls, draft regulators and vent dampers for residential purposes.

CAPTRUST

Heels.com

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Welcome to www.Heels.com! We strive to provide a unique experience for each customer.

CAPTRUST

Andreoli & Associates

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Andreoli Software provides business software solutions to the retail, commercial, and wholesale tire & auto service industry.

CAPTRUST

AMP-Cherokee

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AMP-Cherokee provides air quality monitoring, rental equipment, CEMS products and services to industrial & utility customers.

CAPTRUST

Aruza Pest Control

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Aruza provides both residential and industrial pest control solutions.

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Daughtridge Sales

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Daughtridge Sales is a distributor of pressure and temperature instruments.

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O’Brien Service Company

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O’Brien Service Company provides heating and air conditioning repair services.

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The Cypress Of Charlotte

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The Cypress Of Charlotte is the most luxurious active senior community which offers much more than other retirement communities.

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PayTomorrow

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PayTomorrow offers financial services to help their everyday needs.

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CLIMAX X

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CLIMAX X is a credit restoration company.

CAPTRUST

Tri-State Steel

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Tri-State Steel is a distributor of carbon, aluminum, and stainless steel metals.

CAPTRUST

Outer Banks Blue

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Outer Banks Blue is a vacation rental management, property management, and real estate services company.

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Icon Aerospace

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Icon Aerospace tests, repairs, and overhauls aircraft components.

CAPTRUST

SimplyHome

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SimplyHome provides custom solutions for people seeking independent living.

CAPTRUST

Hills Machinery

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Hill’s Machinery provides new, used, rental, and environmental construction equipment.

CAPTRUST

Racing Electronics

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Racing Electronics offers equipment and customer service throughout the motorsports industry.

CAPTRUST

LEAP PAL Parts and Consumables

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LEAP PAL Parts and Consumables is a biopharmaceutical research and development center.

CAPTRUST

Stockton Graham & Co

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Stockton Graham & Co is a specialty coffee roaster and wholesale beverage, equipment and accessory distributor located in Raleigh.

CAPTRUST

Fortress Mobile

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Fortress Mobile offers fleet management solutions through surveillance, GPS tracking, software, video, and customer service.

CAPTRUST

State of North Carolina – North Carolina Department of Revenue

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NCDOR is a company that administers tax laws and collects taxes due to NC.

CAPTRUST

Auto Equipment

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Auto Equipment is a tow truck dealer specializing in new, used tow trucks, wreckers, rollbacks, and car carriers.

CAPTRUST

Central Carolina Air Conditioning

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Central Carolina Air Conditioning provides maintains, repairs, and installs residential HVAC, plumbing, and electrical systems services.

CAPTRUST

CTI Systems

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CTI Systems manufactures electronic assembly equipment.

CAPTRUST

Apex Waves

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Apex Waves is a supplier of electronic test equipment.

CAPTRUST

Industrial Electroplating

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Industrial Electroplating is a provider of powered coating, zinc plating, and e-coating services.

CAPTRUST

National Equipment Dealers

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National Equipment Dealers offers support, customer service, industrial, and construction heavy equipment for sale and rent.

CAPTRUST

CRMa – Credit Analytics

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CRMa – Credit Analytics is the proven, industry-best integrator of credit risk expertise, quantitative analysis, and technology.

CAPTRUST

Sidekick Technologies

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Sidekick Technologies is a company that provides IT support to business needs with customer satisfaction.

CAPTRUST

United Services Group

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United Services Group provides field welding, machining, and heat treatment services.

CAPTRUST

Driven

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Driven is a solution partner for businesses.

CAPTRUST

Medstaff National Medical Staffing

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Medstaff National Medical Staffing is staffing agency company.

CAPTRUST

Freud America

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Freud America is a manufacturer of woodworking tools.

CAPTRUST

AvaCare

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AvaCare provides pharmacy services.

CAPTRUST

MG Capital Maintenance

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MG Capital Maintenance is one of the growing privately owned providers of excellent commercial cleaning and facility services companies.

CAPTRUST

Opportunity Management Group

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Opportunity Management Group (OMG) is a quickly growing sales & marketing firm committed to creating opportunities for growth & expansion.

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Rifled Air Conditioning

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Rifled Air Conditioning is the manufacturing, installing, and servicing industry for bus air conditioning systems.

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AnswerLive

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AnswerLive provides answering services for small businesses.

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Deeco

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Deeco provides air pollution measurement services.

CAPTRUST

Adcart

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Adcart provides advertising and shopping services.

CAPTRUST

Deutsche Beverage

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A global brewery equipment supplier.

CAPTRUST

Hair Color Xperts

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Hair Color Xperts brings you a team of creative, professional hairstylists dedicated to meeting your unique hair-care needs.

CAPTRUST

Electrical South

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Electrical South is a provider of industrial electronics repair services.

CAPTRUST

superior LED displays

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superior LED displays creates, installs, and manufactures digital signage.

CAPTRUST

Dewey Property Advisors

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Dewey Property Advisors is a commercial real estate company, that providing turnkey brokerage services for buyers and sellers.

CAPTRUST

Life Systems International

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Life Systems International is a health care company.

CAPTRUST

Flextrol

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Flextrol provides jacketed valves, flexible metal hoses, and custom-engineered product manufacturing services.

CAPTRUST

Irene Wortham Center

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Irene Wortham Center has helped children and adults with developmental and/or social economic challenges lead healthier lives.

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Urban Import

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Urban Import was established by automotive enthusiasts to provide an unrivaled selection of top-quality aftermarket automotive parts.

CAPTRUST

Spectrum

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Spectrum is a commercial real estate services company.

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Perry Auto

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Perry Auto is an car dealership company.

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Logic Hydraulic Controls

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Logic Hydraulic Controls is a manufacturer of hydraulic components and integrated systems.

CAPTRUST

Walker Auto & Truck

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Walker Auto & Truck is an auto parts store that sells oil, paint, and body parts.

CAPTRUST

Adam Shay CPA, PLLC

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They realize that there are clients out there that want the best service and best fit regardless of where they are located.

CAPTRUST

Aerodyn Wind Tunnel

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Aerodyn Wind Tunnel is an automative testing and tunnel facility provider.

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